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    Quality Development

     

    THE QUALITY DEVELOPMENT DIVISION IS RESPONSIBLE FOR COMPLIANCE TO STATE MANDATED STANDARDS, RESEARCH AND DEPARTMENTAL TRAINING.

    People holding gears

            

        The Quality Development Division:

    • conducts investigations into abuse and neglect allegations, investigates alleged misconduct of employees and reviews complaints received from the Texas Juvenile Justice Department (TJJD), the community or other resources.

    • audits department-related files, documents and policies and procedures to ensure compliance with state standards and maintains required records mandated by the state.

    • develops and coordinates appropriate research of department operated and/or contracted programs, services and operations in order to evaluate effectiveness.

    • compiles local juvenile probation statistics.

    • develops and implements training programs for all levels of the organization.

    • oversees management of the department's intranet system to provide information to staff on training events, policies and procedures, and other relevant information.

    • reviews legislation that potentially impacts the division and/or juvenile services throughout the state.