With the development and implementation of a Performance Management
System, and the start of the 2016 “CQI” year, the leadership team and
CQI committee are excited about improving the department’s performance
and building on our culture of continuous quality improvement.
Safeguarding our community’s health, improving your service to internal and external customers and producing innovative ways to be more efficient and effective, is a testament to who we are as Tarrant County Public Health.
As always, improved performance and CQI begins with you, grows into a team effort, and in the end, improves TCPH. If you have ideas that would improve your area or the department as a whole, this is your chance to make a difference. Take part in the CQI efforts of your division; you’ll have lots of help and encouragement along the way. You will be kept informed of these ongoing efforts via email newsletters.
“CQI is driven and powered by you and your bright ideas…”
– Dr. Anita Kurian, PhD; Associate
HIGHLIGHTS (Bi-monthly PM/CQI mtg.):
TCPH staff and colleagues,
Thank you for participating in our Leadership and Staff Performance Management Climate surveys. These surveys are a great source of feedback as our performance management system develops. Participation rates were excellent, with 19 leadership members and 258 staff members participating. That's 277 participants out of a total staff of around 385 --excellent by any survey standards. Great job team. Here are the raffle winners CONGRATULATIONS: (3) $25 cash prizes:
Erica McDavis – WIC / Mack Neal – WIC / Rebecca Rodriguez –AHS
Thank you again for your participation.
Survey results will be discussed in a future newsletter.
Performance Improvement Coordinator
Doug Bailey has joined TCPH as the individual who can do the full-time job of building a culture of performance and quality improvement, providing the systemic thinking required to develop and monitor the PMS, as well as reviewing and scrutinizing data generated from PM/CQI efforts.
About Performance Management / Continuous Quality Improvement
“Performance Management is the practice of actively using
performance data to improve the public’s health. This practice
involves the strategic use of performance measures and standards to
establish performance targets and goals.” -Centers for Disease
Control and Prevention, 2016
Continuous Quality Improvement (CQI) in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health.
County Telephone Operator 817-884-1111
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